Cancellation and Refund Policy

Effective Date: January 11, 2024

Treatments:  All treatments, procedures, and prepaid services are non-refundable. Payment is for the treatment(s) and/or procedure(s) performed and not for any specific result. Aesthetic results are variable and are not guaranteed. Clients are responsible for payment for further treatments needed to achieve further results.

Credits:  Prepaid service credits and accumulated funds are non-transferable. Credit from prepaid services may be applied toward other services at Smiley Aesthetics’ sole discretion. 

Gift Cards:  Gift cards can be used towards any product or service. Gift cards are not credit/debit cards and have no implied warranties. Gift cards are not refundable or redeemable for cash.

Cancellations:  Please provide at least 24 hours’ notice before your scheduled appointment for cancellations or rescheduling. Failure to provide at least 48 hours’ notice and no-shows may result in a nonrefundable cancellation fee. Cancellation fees vary by Provider.

Arrivals:  Please arrive for your appointment on time to ensure sufficient time for your treatment.

Products: Returns of any prescription or retail skin products are not accepted under any circumstance.